These terms govern your website subscription with HoosierWebs. By completing checkout, you agree to them. We’ve written them to be read — if anything is unclear, email us and we’ll explain in plain English.
1. What you get
Your subscription includes, for one website:
- Design and build of your site, based on the demo you claimed, finalized with the details you confirm during intake.
- Hosting, SSL, and DNS management — we keep the site online, secure, and fast.
- Unlimited content changes (see Section 5): pages, photos, galleries, promotions, service-area pages, posts, hours, staff — anything content-shaped. Email us a change; our target is completion within one business day.
- A leads pipeline: prominent click-to-call and quote/appointment-request forms that deliver submissions straight to your email inbox, plus a monthly report of how many leads your site produced.
- Embeds of tools you already use — scheduling widgets, payment links, review feeds, and similar (e.g., Jobber, Housecall Pro, Calendly), where those services support embedding.
2. What’s not included
We build and host your site’s content; we don’t build or operate software systems. Your subscription does not include:
- Booking, ordering, payment, inventory, or customer-login systems that we would have to operate. If a tool you already use offers an embed, we’ll gladly embed it (Section 1); the tool itself, and your account with it, remain yours.
- Email hosting, paid advertising, SEO campaigns, social media, or content beyond your website.
- An appointment request on your site is a form submission delivered to your inbox — it is not a booking system and does not manage your calendar.
3. Fees and billing
- $149 per month, billed by card through Stripe. No setup fee, no build fee, no contract term.
- Billing starts at go-live. When you claim your site, your card goes on file but is not charged. Your first charge occurs when your site goes live on your own domain, and monthly thereafter.
- Prices don’t change for you without at least 30 days’ written notice, effective at your next billing cycle — you can cancel before any change applies.
- Fees are exclusive of any applicable taxes, which will be added where required by law.
- If a payment fails, we’ll retry the card and email you. Your site stays live for a 30-day grace period. If payment isn’t resolved within that period, the lapse is treated as a cancellation under Section 4.
4. Term and cancellation
- The subscription is month-to-month. Cancel anytime by emailing alex@hoosierwebs.com — no phone calls, no forms, no retention scripts. Cancellation is effective at the end of your current paid month; your site stays live until then.
- When the subscription ends (cancellation or unresolved payment lapse), we take the site offline. Your domain and your content remain yours (Sections 6 and 7).
- Static-export buyout: on cancellation you may purchase a one-time static export of your site — the pages as they stand, in standard web files you can host anywhere — for $500. This includes a perpetual license to use that exported copy. It does not include hosting, updates, or support. We offer it once at cancellation and won’t pester you about it.
5. Fair use of “unlimited changes”
Unlimited means unlimited in the ordinary course of running your business’s website: there’s no per-request fee, no monthly cap on reasonable requests, and no nickel-and-diming. It is not a design agency retainer. Requests must be content changes to your one site (Section 2’s boundary applies); complete redesigns are performed at our reasonable discretion (typically once per year on request); and we may decline or stagger request volumes that indicate the service is being used for something other than its purpose (for example, reselling our work to third parties). “One business day” is our good-faith target for typical changes, not a guarantee; complex requests may take longer, and we’ll tell you when they will.
6. Your domain
- You own your domain — always. If we register a domain for you, you are named as the registrant, registration costs are absorbed in your subscription, and you may transfer it away at any time, free, whether or not you remain a client.
- If you bring an existing domain, it stays in your registrar account; we’ll walk you through pointing it at your site. We will never ask for your registrar password.
7. Content and site ownership
- Your content is yours. Photos, text, logos, reviews, business information — everything you provide or approve remains your property. You grant us a license to display it on your site and in the site’s previews for as long as we host it.
- The site build is ours, licensed to you. The design, code, templates, and tooling behind your site are HoosierWebs property. While your subscription is active, you have a license to its full use as your business website. The license ends when the subscription ends — except for a purchased static export (Section 4), which you may use forever.
- We may reference your site in our portfolio and marketing (“built by HoosierWebs”). Tell us if you’d rather we didn’t, and we won’t.
8. Your responsibilities
- Accuracy: you confirm your business facts (name, address, phone, services, hours, license numbers) during intake and whenever they change. We publish what you confirm; you’re responsible for its accuracy, including any professional-licensing display requirements in your trade.
- Rights: you confirm you have the right to use everything you give us — photos, logos, text, reviews. Don’t send us content you don’t own or have permission to use.
- Lawful use: the site may only be used for a lawful business and lawful content.
9. Leads and data
- Form submissions from your site (quote and appointment requests) are delivered to your email inbox. The people submitting them are your leads and customers, not ours: we don’t sell, rent, or use their information for our own marketing.
- We retain submissions as needed to operate the service (delivery, monthly lead counts, troubleshooting) and handle them per our Privacy Policy.
- You’re responsible for how you use lead information once delivered (e.g., complying with any consent or do-not-call rules that apply to your follow-ups).
10. How we work
HoosierWebs is an email-first studio. Our service address is alex@hoosierwebs.com; we respond on business days. We don’t offer phone support, which is part of how the price stays $149.
11. Service changes and availability
We keep your site available using reputable infrastructure providers, but we don’t guarantee uninterrupted availability — outages beyond our control (hosting providers, DNS, the internet at large) can happen, and maintenance occasionally requires brief downtime. We may improve or change how the service is delivered (tooling, hosting providers) so long as your site and the substance of what you’re paying for aren’t diminished.
12. Disclaimers and limitation of liability
The service is provided “as is” to the fullest extent permitted by law; we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We don’t guarantee any particular business outcome — leads, rankings, or revenue. To the extent permitted by law, our total liability arising out of the service is capped at the amounts you paid us in the three (3) months before the claim arose, and neither party is liable for indirect, incidental, or consequential damages. Nothing in this section limits liability that cannot be limited under applicable law.
13. Indemnification
You’ll defend and hold us harmless from third-party claims arising from the content and business information you provide (for example, a photo you didn’t have rights to, or an inaccurate claim about your services you asked us to publish). We’ll defend and hold you harmless from third-party claims that the site build itself (our design, code, and templates — not your content) infringes another party’s intellectual property.
14. General
- Governing law and venue: Indiana law governs; disputes are resolved in the state or federal courts located in Indiana, and both parties consent to that venue.
- Changes to these terms: we may update these terms with at least 30 days’ email notice; changes apply from your next billing cycle. If you don’t agree, cancel before they take effect — that’s what month-to-month means.
- Assignment: you may not assign this agreement without our consent (we won’t unreasonably withhold it — e.g., if you sell your business); we may assign to a successor of our business.
- Entire agreement / severability: this is the whole agreement about the service; if any provision is found unenforceable, the rest stands.
- Notices: email counts. Ours to your billing email; yours to alex@hoosierwebs.com.